Travel and tourism sector had gained momentum in the year of 2014 consequently
it also had positive impact on hotel business. Due to ease of connectivity
tourist across the globe can easily go from one place to another. Not all of
them are in search of cheap accommodation. There are few people who have
different taste. They just expect excellent service and mouth watering cuisines.
These tourists are ready to empty their wallet but don’t want to any compromise
with luxury. The global luxury hotels are ultimately their sole preference.
These tourist don’t want anything less than excelsior.
The global luxury hotel market is growing at unprecedented speed in the
consumer retail category. Today span of five stars hotels is not limited to
providing amenities like Jacuzzi, swimming pool, spa etc. this industry has gone
beyond such concepts associated with five star rating. Art room for
connoisseurs, business centers, convention halls and banquet halls have also
become a part of their service. Dubai, India and China drives mega market with
rapidly emerging tourism and corporate avenues. Yester year’s report of travel
and tourism say’s after taking analyzing performance of almost forty countries
in the world America was on top in global luxury hotel market and fulfilled both
the criteria viz. revenue and total establishments.
Although these are ubiquitous standards therefore international travelers
have different expectations from them, may it be about room service, dining
facility or concierge service, integrated amenities etc. Over a period of time
Global luxury hotel market has widened its scope and application. Hospitality
industry is all about niche service. It largely relies on customer satisfaction.
